Privacy Policy

At BiteSizeSkills, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our language learning platform and services.

1. Information We Collect

1.1 Personal Information

When you create an account or use our services, we may collect the following personal information:

• Name, email address, and contact information
• Account credentials (username, password)
• Profile information and preferences
• Payment and billing information (for premium features)
• Age and educational background (for personalized learning paths)

1.2 Learning Data

To provide effective language learning services, we collect data related to your learning activities:

• Course progress and completion status
• Lesson performance, scores, and quiz results
• Time spent on lessons and exercises
• Learning goals and preferences
• Vocabulary and grammar practice history
• Audio recordings of pronunciation exercises (if applicable)
• Written assignments and submissions

1.3 Technical Information

We automatically collect certain technical information when you use our platform:

• Device information (type, model, operating system)
• IP address and location data
• Browser type and version
• Usage patterns and interaction data
• Cookies and similar tracking technologies
• Log files and error reports

1.4 Content You Create

If you are a teacher or content creator, we collect:

• Course materials, lessons, and educational content you upload
• Audio and video files you create or upload
• Student feedback and ratings
• Communication with students and other users

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our language learning platform
• Personalization: To customize your learning experience and recommend relevant content
• Progress Tracking: To monitor your learning progress and provide feedback
• Communication: To send you updates, notifications, and respond to your inquiries
• Payment Processing: To process transactions and manage subscriptions
• Analytics: To analyze usage patterns and improve our services
• Security: To detect and prevent fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws and regulations
• Research: To conduct research and develop new features (with anonymized data)

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who assist us in operating our platform, such as hosting providers, payment processors, analytics services, and customer support tools. These providers are contractually obligated to protect your information.

3.2 Educational Institutions

If you access our platform through an educational institution, we may share your learning progress and performance data with authorized administrators and teachers at that institution.

3.3 Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.5 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure data centers and infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent where processing is based on consent
• Opt-Out: Opt-out of marketing communications and certain data sharing

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our platform. These technologies help us:

• Remember your preferences and settings
• Analyze how you use our platform
• Provide personalized content and advertisements
• Improve our services and user experience

You can control cookies through your browser settings. However, disabling cookies may limit certain features and functionality of our platform.

7. Children's Privacy

Our platform is designed for users of all ages, including children. We take special care to protect the privacy of children under the age of 13 (or the applicable age in your jurisdiction):

• We collect only the minimum information necessary to provide our services
• We do not knowingly collect personal information from children without parental consent
• Parents or guardians can review, modify, or delete their child's information
• We comply with applicable children's privacy laws, including COPPA (Children's Online Privacy Protection Act)

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. We take appropriate safeguards to ensure that your information receives an adequate level of protection, including through standard contractual clauses and other legal mechanisms.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

10. Third-Party Links and Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

For users in the European Economic Area (EEA), you also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.